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For Computing & Technology Services, Mary Jo performs
the following duties: Manager, User Account Processes Administrator, CA Service Desk |
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User Account Processes Manages and administers access to campus network resources for approximately 15,000 faculty, staff and students. This includes user logon accounts, email, networked folders/services and special projects. |
CA Service Desk Administration Administers this networked database software used to track service requests and issues plus campus computer inventory. Responsible for installation, customizations, updates, patches, report queries/design and day-to-day management of the program. |
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 1300 Elmwood Avenue Twin Rise 206 Buffalo, NY 14222 716-878-4611 © 2013 Mary Jo Graham |
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